Business Case Study: East Coast Frameless Glass

Success Snapshot

Mark Thornton from East Coast Frameless Glass has won 40 new jobs through ServiceSeeking.com.au. More impressively, a stack of these jobs has turned into repeat customers.

Name: Mark Thornton
Business: East Coast Frameless Glass
ServiceSeeking.com.au member since: April 2010
Jobs won: 40

What does your business do?

All glass and glazing from cutting glass to size to replacing windows in homes and buildings, frameless shower screens, kitchen splashbacks and coloured glass. No job is too big or too small. With over 25 years of experience, I’ve seen most types of glass and glazing work.

How many jobs have you quoted on?

Since joining ServiceSeeking in 2010, I’ve probably quoted on over 50 jobs.

How many new customers have you won?

I’ve won about 80% of the jobs I’ve quoted on and have over a dozen regular customers who call back from time to time with work to price.

Is ServiceSeeking.com.au successful in helping you win work?

Most definitely.

Any other comments?

This is a great site and a good stepping board for new businesses to get off the ground. I recommend this site to people every day.