Case Study: Spruced Constructions

“Always deliver to the highest standard possible.” – Mark Skuse, owner of Spruced Constructions, a five-star business with an impressive 100% positive feedback.

What does your business do?

Spruced Constructions, which ranked 49th on our Top 100 Businesses, is a small construction business specialising in all aspects of a residential building, new dwellings/extensions/renovations, deck & pergolas, internal fit-outs, flooring, fencing/retaining and handyman/maintenance jobs. Mark also assists in the design & planning stage. He can help direct and organise plans to get all necessary approvals to meet the construction needs. He does the quotes and all the work.

How many jobs have you quoted on?

Close to 300 this year.

How many new customers have you won?

I’d say approximately 30, plus many more through word of mouth.

What other types of marketing does your business do?

Only ServiceSeeking and word of mouth

How do they compare to ServiceSeeking.com.au?

Word of mouth complements ServiceSeeking.com.au. Plus, it’s also a great compliment to me and my business.

What are your top tips for success on the site?

Be honest and upfront with customers, turn up on time for appointments & jobs alike, and always deliver to the highest standard possible.