Horticulture is a speciality that few people understand, let alone effectively implement. At first, I barely even understood the word! So luckily, for people like me, Nick at Horti Passion is around to assist with all my gardening and horticultural needs.
Nick and his business Horti Passion, have been active members of Service Seeking since September 2014 and have maintained a 100% customer satisfaction rating ever since. Mary from Dandenong said that Nick and his team were “prompt, efficient, and reliable”, and Marc from Aspendale said that Horti Passion was “on time, did all the work that was asked, and tidied up very well”.
Nick even has a most memorable job from a Service Seeking user. “My most memorable job would be the Sandringham project where I redesigned the entire yard, building a retaining wall incorporating plants and a garden bed with plants turfing 220sqm and adding some fruit trees.” It is clear to see that Nick and his team really do have Horti Passion.
As a very successful Service Seeking business, Nick has revealed his top tips for succeeding on the site. Nick says, “Don’t be afraid to quote. Competition is healthy for business, and if things aren’t going your way, you know that a change may be needed in terms of your pricing”. However, most importantly, Nick says, “work with your customers to suit their needs and budget. Never work against what they want”. Some other tips included:
* Be prepared to travel to jobs; it will instantly give you an advantage as many businesses do not travel.
* Always ring or message the clients after sending a quote to ensure they receive it.
* Take all the training courses that Service Seeking provide.
* Become a verified and certified user to ensure customers feel safe hiring you from the website.
* Ensure you check Service Seeking’s analytics to compare market rate reports, quote speed reports, proximity reports, and reviews and rating reports. All of these added features are major assets to you and your business.
