Carlo, the man behind CL Group, is the kind of bloke who’s always been good with his hands. His journey as a handyman started almost by accident. “I was always good at repairing broken items,” Carlo says, reflecting on how his skills naturally evolved into a business idea. And so, CL Group was born, with Carlo’s dedication to quality work at its core.
In the early days, Carlo relied heavily on word-of-mouth to build his clientele. His approach was simple: offer a fair and reasonable price, show up on time, and deliver quality work. This formula quickly became the foundation of his success.
But word-of-mouth can only take you so far, and Carlo needed a way to reach a wider audience. That’s where ServiceSeeking.com.au came into play. “They send me leads where I choose when and where I’d like to go and help,” Carlo shares. This flexibility allowed him to expand his business without losing control over his schedule.
One of Carlo’s most memorable successes came from a lead he received through ServiceSeeking. “ServiceSeeking led me to win a large contract,” he recalls, a moment that marked a significant turning point for CL Group.
Despite the challenges that come with running a business, Carlo remains motivated by his commitment to customer service. He’s learned that it’s okay to ask for help when needed. “When I couldn’t do the job, I called on an expert,” he says. It’s this honesty and humility that have earned him the trust of his clients.
Looking to the future, Carlo is focused on maintaining the same level of service that has brought him success so far. “People always need a handyman, regardless, as things always break down,” he says, confident that his business will continue to thrive as long as he stays committed to his principles.
Carlo’s story is a testament to the power of dedication and a genuine passion for the work you do. Through CL Group, he’s not just fixing things — he’s building lasting relationships with his clients, one repair at a time.