(Image source: O'Hara's Plumbing & Gas)
Starting a business is never easy, but for Mark O’Hara, founder of O’Hara’s Plumbing & Gas Pty. Ltd, it was a journey of passion, perseverance, and purpose.
Mark shares his story of building a successful plumbing business while staying true to his values of hard work, professionalism, and community in East Victoria Park, WA.
Mark’s journey began long before he officially launched his business in 2019. “I’ve been working in the industry for 18 years,” he explained. “I started my apprenticeship back in 2006.” His inspiration to pursue plumbing? His father. Watching him work instilled a deep respect for the trade and a drive to make his own mark.
Armed with a wealth of experience, Mark founded O’Hara’s Plumbing & Gas Pty. Ltd to serve customers in and around East Victoria Park. What sets his business apart is his commitment to providing a professional service every time. “A great work ethic, friendly approach, fair pricing, and professionalism – that’s what keeps clients coming back,” he said.
And come back, they do. From Google searches to platforms like ServiceSeeking.com.au and word-of-mouth referrals, Mark’s reputation as a reliable plumber has made him a trusted name in the area.
Mark credits ServiceSeeking.com.au as a pivotal tool in his business’s growth. “It’s good,” he shared matter-of-factly, but it’s clear it’s been more than just good.
The platform has connected him with clients, contractors, and even lifelong partners in the trade. This network has contributed to the success of his business, which has been recognised as one of the Top 10 Plumbing Services in the ServiceSeeking Business Awards for three consecutive years.
One client, Marcia from Beckenham, praised Mark’s quick and efficient service in a glowing review:
“Mark texted straight away with prompt attention with a quote for an urgent job that found a room in the next morning. Job was done well, and the issue was sorted out. Thanks very much.”
Running a business isn’t without its challenges, and Mark has faced his fair share, from the stress of fault-finding on-site to chasing payments from builders. Yet, his approach to adversity is simple but effective: “Don’t let it control you. Take a step back, assess, and strive to not let it occur again.”
Despite the hurdles, Mark’s motivation never wavers. “We just get it done,” he said with a grin.
The future of O’Hara’s Plumbing & Gas looks bright. Mark hopes to grow his team by employing more local apprentices and plumbers, fostering the next generation of skilled tradies. His key ingredients for growth? “Positivity, motivation, planning, and taking time to breathe.”
Mark measures success not just in financial terms but in respect and customer satisfaction. It’s this blend of values and vision that ensures O’Hara’s Plumbing & Gas will continue to thrive for years to come.
So, if you’re in or around East Victoria Park and need a plumber, it’s clear who to call. With Mark O’Hara and his team, you’re not just getting a service – you’re supporting a legacy of passion and professionalism.