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Success on ServiceSeeking.com.au doesn’t happen overnight, but you can set yourself up for long-term success by following these steps.
Elite Waterproofing has been stopping leaks and making Sydney homes dry for over ten years. Discover how they became an award-winning business!
(Image source: DepositPhotos)
Elite Waterproofing, led by Ahmed, has earned a reputation as one of Sydney’s highest-rated waterproofing companies.
With over ten years in the waterproofing industry and 15 years in construction, Ahmed and his team have built a business focused on delivering long-lasting solutions to one of the biggest issues in home maintenance—leakage.
“About 80% of home defects and leaks are due to waterproofing failures,” Ahmed explains. “Our mission is to make sure these problems no longer happen.”
The Road to Success
From the outset, Elite Waterproofing’s attention to detail and customer satisfaction has set them apart.
Ahmed’s team ensures their work isn’t just a quick fix but a lasting solution, leaving clients with peace of mind. “We go the extra mile to make sure our work stands the test of time,” he says.
The COVID-19 pandemic tested their resilience, but with patience and dedication, they continued to serve their clients. “We have so many contractors and clients who rely on us, from building companies to government projects,” Ahmed shares. It’s this sense of responsibility that kept them motivated during tough times.
ServiceSeeking’s Impact
Since joining ServiceSeeking in 2017, the business has gained over 91 reviews and has been recognised as an industry leader every year. With the highest number of reviews in the waterproofing category, Ahmed’s team has earned a reputation as Sydney’s most trusted waterproofing experts.
“[ServiceSeeking] provides easy leads, and our success on the site has helped us grow dramatically.”
As technology evolves, so does the business. Ahmed recognises the importance of staying visible online, using social media and internet ads to reach new clients.
Looking ahead, Ahmed hopes to make Elite Waterproofing the “McDonald's of waterproofing,” offering trusted services across Sydney with the same level of reliability and consistency. Given their success so far, it’s a goal that seems well within reach.
Lessons Learned
Running a business isn’t without its frustrations, but Ahmed has learned valuable lessons along the way. From dealing with unexpected damages to managing delays caused by other trades, flexibility and problem-solving have become key skills. “Sometimes things don’t go as planned, but you have to find solutions and keep the job moving,” he explains.
One of the most important lessons Ahmed has learned is the value of understanding each client’s unique needs. “Every client is different,” he says. “You have to adapt to each person and be patient. That’s the key to satisfaction.”
For them, success isn’t just about numbers—it’s about satisfied clients. While they’ve accumulated over 200 reviews across various platforms, the real measure of their success is the positive impact they’ve had on homeowners throughout Sydney.
With a clear focus on quality, adaptability, and customer satisfaction, Elite Waterproofing has positioned itself for continued growth. As they strive to remain Sydney’s most trusted waterproofing company, Ahmed and his team are ready to face whatever challenges come their way.
If you’re a tradie striving to build a stronger business, listing your services on ServiceSeeking could be the step you need to take. Just like Elite Waterproofing, you can gain valuable exposure and build lasting client relationships, all while focusing on delivering the high-quality service your clients deserve.
