Try fixed price quotes to improve your win rates

About a year ago I used ServiceSeeking.com.au to get quotes for a removalist.

Within an hour or so 4 companies had quoted for my business. 3 of those quoted hourly rates just under $100 an hour, which is the going rate for a removals in metro Sydney.

But the company who ended up winning my business quoted a fixed price total of $499. In the quote they said that the $499 would cover everything. There would be ‘no surprises’ like back to base fees or if the move took longer than expected. They knew where I was moving from and to, and worked out a reasonable package for me.

The move took 2 removalists 3 hours. I wasn’t moving very far, all the stuff was already boxed up, and both houses had parking in front and ground floor access. In retrospect, I could have saved a few hundred bucks picking someone who’d quoted an hourly price, but I was still delighted with the deal because I knew that $499 was the MOST I was going to pay, which was still well under my budget.

If you work in an industry where lots of competitors quote an hourly rate, try to stand out from the crowd by putting a fixed-price-package together. You might find that offering a fixed price deal may increase your win rates.