Mark Brandt is no stranger to the carpentry industry – or the roofing and painting industry for that matter. Over the past thirty years he’s worked in all three, on top of owning a wharf construction and dive salvage business. To say he’s got some experience is an understatement and these days he’s become “a bit […]
Mark Brandt is no stranger to the carpentry industry – or the roofing and painting industry for that matter. Over the past thirty years, he’s worked in all three, on top of owning a wharf construction and dive salvage business. To say he’s got some experience is an understatement, and these days, he’s become “a bit of a freelancer”, taking on a diverse range of jobs for customers through ServiceSeeking.com.au.
“I’ve been with ServiceSeeking.com.au for around nine months. I love that I can sit down at home, open up my laptop and within a couple of minutes have a phone conversation with a potential client,” Mark says.
Mark’s friendly and charismatic personality makes him an easy person to communicate with and have working around your home. High-quality materials and workmanship are his top priorities, and he refuses to compromise on either.
“I don’t try and compete with businesses offering stupidly low prices. If that's what a customer wants, I always tell them to hold on to my number in case they change their mind. And a lot of the time, it works. I’ll go back and finish a job half-done”.
Photography by Virginia Venn
Mark loves communicating with his customers to establish a strong and ongoing relationship.
“It’s very common that the customer will ask me what I think and what my suggestions would be, and then we come up with the final idea together,” he says.
“I much prefer talking with customers on the phone than by email. Communication is very important for gaining their trust. For a lot of customers, you’re just someone on the Internet. That’s why the profile works so well. I’m not just a person on the internet; I’m a legitimate person trading, trading for nearly 30 years, and the reviews show I’m very competent in what I do.”
Get Mark to post a quote on your job by visiting his profile.
If you work in an industry where lots of competitors quote an hourly rate, try to stand out from the crowd by putting a fixed-price-package together....
Meet Eric. After 20 years of experience in the clean energy industry, Eric decided to go out on his own at the beginning of 2016 and establish his...
Last week we interviewed George Moussa, one our most loyal Graphic Designers, to get a feel for what ServiceSeeking.com.au means to his business and...