Finding the Right Plumber: Fred's Kitchen Reno Story

(Image source: Fred)

Ever tackled a home renovation project? It's exciting, sure, but let's be honest, it can also be a bit stressful. Just ask Fred from Mooroolbark, VIC. He was knee-deep in a kitchen reno when he hit a snag – he needed a plumber to disconnect his appliances and prep the plumbing for the next stage of the project.

Being a ServiceSeeking user for two years, he knew exactly where to look. What he liked most about the platform was the number of plumbers he could compare, which gave him a good sense of what was out there. With a wider pool of options, Fred felt confident he could find the right fit for his project.

But it wasn't just about choice. Fred also appreciated the transparency around pricing and the helpful reviews from past customers. Good prices and seeing what other people had experienced really helped him narrow it down.

Fred hired Cameron from Melbourne Plumbing Services, a highly-rated professional on our platform. Cameron's profile boasted excellent credentials—member since January 2013 and consistently ranked among the top 10 plumbers in Melbourne since 2018. Plus, his 24/7 availability and comprehensive website made it easy for Fred to get all the information he needed.

​​The best part? Cameron didn't just do the job Fred needed – he went above and beyond. "Cameron responded promptly and did a great job, beyond what he had expected to do (without increasing the price). He is a good communicator and easy to talk to," Fred shares. Clearly impressed, Fred has already booked Cameron for another related job in a few weeks.

Fred was so pleased with his experience that he recommended ServiceSeeking.com.au to friends. "Many responses, useful reviews, good pricing," he said, highlighting the key benefits that made his experience so positive.