What Tradies Need to Know About the New ServiceSeeking Dashboard

If you're a tradie looking to get the most out of your ServiceSeeking account, the platform's new dashboard has just been rolled out to make managing your business easier and more efficient. 

From tracking the latest activities to improving your profile and viewing essential business analytics, the new dashboard is your go-to hub for staying on top of your game.

Our new dashboard gives you a bird’s-eye view of your entire ServiceSeeking account, providing you with a clear snapshot of your business's performance. 

Whether you're tracking leads or reviewing jobs you've won, everything is laid out in one place so you can manage it all effortlessly. No more switching between different sections—everything is accessible from the dashboard.

1. Latest Activities at a Glance

One of the key features of the dashboard is the Latest Activities section, where you can stay on top of your business’s day-to-day interactions. Here, you’ll find:

• New leads: See the most recent customer inquiries in real-time, allowing you to respond quickly and stay ahead of your competitors.
• Messages: Keep track of ongoing conversations with potential clients so you never miss an opportunity to close a deal.
• Quotes you’ve sent: Easily track the quotes you've submitted and follow up as needed to increase your chances of winning jobs.
• Profile views: Know who’s been checking out your profile. This is especially useful for gauging how attractive your business looks to potential clients.
• Jobs you’ve won: A quick summary of the jobs you’ve successfully secured helps you keep your achievements front of mind, while also encouraging you to improve on any missed opportunities.

This section helps you manage your workload, allowing you to prioritise tasks and respond to potential clients more effectively.

2. Profile Improvement Recommendations

Having a strong, complete profile is crucial to attracting clients on ServiceSeeking. The new dashboard offers recommendations to help you improve your profile. You'll see a percentage of how complete your profile is, alongside specific actions you can take to boost it. Some recommendations you might see include:

• Add your ABN: Building trust is essential. Adding your ABN gives potential clients confidence in your legitimacy.
• Add a website URL: If you have a website, linking it to your profile gives customers more ways to view your services.
• Add a logo: A professional-looking logo creates a memorable image for your business.
• Get verified: Verifying your trade licence boosts credibility and increases the likelihood of winning jobs.
• Add standard pricing: Offering clear, upfront pricing attracts customers and saves time for both parties.
• Tell customers about your business: A compelling bio helps you stand out from the competition by giving clients insight into who you are and what you offer.
• Get feedback: Positive reviews are essential for building trust and winning more jobs.
• Add images to your gallery: Showcasing your previous work is one of the most effective ways to convince potential clients of your skills.

Remember, a well-rounded profile with verification and positive reviews builds trust and increases your chance of winning jobs.

3. Analytics: Tracking Your Success

The new dashboard also includes a powerful Analytics feature that allows you to monitor your business performance using key metrics. The analytics section displays essential data to give you a clearer picture of how your business is progressing over time.

Here, you’ll be able to see:

• Leads: Track the number of new customer inquiries you’ve received.
• Quoted: See how many quotes you’ve sent out to potential clients.
• Wins: Keep an eye on how many jobs you’ve successfully secured.
• Profile Views: Know how often people are checking out your profile, giving you insight into your visibility on the platform.

One of the best parts of this feature is the ability to set custom date ranges to track your performance. This flexibility allows you to assess short-term performance as well as your business’s growth over longer periods, giving you the information you need to make strategic decisions.

4. Latest News for Business Success

Finally, the dashboard features a Latest News section, where you can stay updated on industry trends, business tips, and platform updates. 

We regularly post articles aimed at helping tradies grow their businesses, covering everything from marketing strategies to tips for improving customer satisfaction.

This section ensures that you’re never out of the loop when it comes to the latest information that could give your business an edge.

The new ServiceSeeking dashboard is designed to help tradies like you manage your business more effectively. 

With features like Latest Activities, Profile Improvement Recommendations, and Analytics, you’ll have all the tools you need to track your progress, attract more clients, and improve your overall success on our platform.