Before hiring a tradie, ask the right questions. From licences to timelines, here’s what every homeowner should know to avoid any disputes.
Hiring a tradie can be tricky if you’re not sure what to ask. Whether you're renovating your kitchen, fixing a leaking pipe, or putting in new windows, asking the right questions up front can save you from unexpected costs, delays, and frustrations later.
Here’s a simplified guide to questions to ask a tradie before you hire, ensuring you're on the same page and the job runs smoothly. And remember, when in doubt, hiring through ServiceSeeking.com.au makes the process easier, with verified businesses and customer reviews to guide you.
1. Are You Licensed and Insured?
First things first: make sure the tradie is licensed for the work they’re doing. Licences protect both you and the tradie. Insurance is equally important in case something goes wrong during the job.
Tip: Ask to see their licence and insurance documents—a professional will have no problem providing them.
2. Will You Be Doing the Work Yourself?
It might surprise you, but some tradies quote the job and then hand it off to subcontractors you’ve never met. That’s not always a deal-breaker — but it’s good to know upfront.
If you’re hiring someone based on their reputation, skill, or communication style, it’s worth confirming they’ll actually be the one on the tools.
Why it matters: Subcontractors may not share the same standards or accountability. You’re not their boss—the head tradie is. Miscommunication and delays can follow.
3. What’s Included in the Quote?
Some quotes are basic—just a dollar figure with a rough description. But the best quotes break things down clearly: materials, labour, disposal, permits (if needed), GST, and possible extras.
Ask about:
- Site clean-up
- Waste removal
- Supply vs install
- Travel time or call-out fees
This helps avoid disputes later when you realise what wasn’t included.
4. What’s the Timeline for the Job?
Tradies are often juggling multiple jobs. That’s normal. But you need to know:
- When can they start?
- How long will it take?
- Will there be gaps in the schedule?
Delays happen, but having an estimated timeframe gives you a benchmark. It also tells you if they’re overpromising to win the job.
5. Can I See Examples of Your Work?
Most reputable tradies have photos of past jobs, testimonials, or a ServiceSeeking profile full of reviews. Don’t just take their word for it—take a look at what they’ve actually done.
This is especially useful for visual trades: tiling, concreting, cabinetry, or anything custom.
6. Are Permits Required, and Who Handles That?
For some jobs, you might need permits from your local council. Ask the tradie if permits are required for your project, and who will be responsible for handling them.
Why it matters: Some tradies may include permit handling in their services, while others may expect you to take care of it.
Trust Your Gut
You don’t need to be best mates—but you do need to feel comfortable. If a tradie is rude, vague, or hard to pin down before the job starts, chances are that won’t change once work begins.
A professional will treat your home and your time with respect.
Not Sure Where to Start?
At ServiceSeeking.com.au, you can compare verified tradies, read real customer reviews, and send job requests out to multiple businesses. It’s the fastest way to narrow down your shortlist—and know you’re dealing with someone who values clear, upfront communication.
Whether you’re fixing, building, or renovating—asking the right questions upfront gives you the confidence to move forward. Skip the small talk, get the info that matters, and hire with peace of mind.
