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Find a Tradesman: Understanding Warranties and Guarantees

Understanding warranties and guarantees is essential before you officially find a tradesman. Here’s everything you need to know.

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Understanding warranties and guarantees is crucial when you need to find a tradesman for home repairs or improvements. These safeguards not only protect your investment but also ensure peace of mind. But what exactly do these terms entail, and how can you navigate them effectively? 

This blog tackles warranties and guarantees, but there's so much more to consider! Our ultimate guide provides a roadmap to help you find a tradesman for any job.

What Are Warranties and Guarantees?

Warranties and guarantees are assurances provided by handyman services to homeowners regarding the quality of their workmanship or the products used in a project. While they may seem similar, there are key differences between the two:

  • Warranty: A warranty is a promise made by the tradesman or the manufacturer that the work performed or the product installed will meet certain standards for a specified period. Warranties typically cover defects in materials or workmanship and may include repair or replacement of faulty components.
  • Guarantee: A guarantee is a commitment by the tradesman to rectify any issues that arise within a certain timeframe after the completion of the project. Guarantees often cover the quality of workmanship and may extend beyond the warranty period.

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Types of Warranties and Guarantees for Tradesmen Work

The specific warranties and guarantees offered by a tradesman will vary depending on the trade and the job itself. However, some common types include:

  • Manufacturer's Warranties: Many building materials come with their own manufacturer's warranties. These warranties typically cover defects in the materials themselves, and the length of coverage will vary depending on the product.
  • Workmanship Warranties: A reputable tradesman will offer a warranty on their labour, usually for a period of 12 months. This warranty covers any defects caused by faulty workmanship.
  • Specific Warranties: Some trades may offer specific warranties on certain aspects of the job. For example, a plumber might offer a warranty on the functionality of a new tap installation, or a roofer might guarantee that their work will be protected against leaks for a set period.

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Key Points to Consider When Discussing Warranties with a Tradesman

  • Get it in Writing: Don't rely on verbal assurances. Always ensure that the warranty terms, including the duration of coverage, what's included, and the process for making a claim, are clearly outlined in the written contract.
  • Read the Fine Print: Ensure you understand the warranty's conditions. Are there any exclusions? Does the warranty cover the cost of materials if repairs are needed?
  • Ask About Guarantees: In addition to a warranty, don't hesitate to ask about guarantees on the finished work. This might be particularly relevant for larger projects.

Understanding Warranty Terms

Before hiring a tradesman, reviewing the warranty terms associated with their services is essential. Here are some key aspects to consider:

  • Duration: The duration of the warranty period can vary depending on the type of work performed and the materials used. It's important to clarify how long the warranty will remain valid and what it covers.
  • Coverage: Pay close attention to what is covered under the warranty. This may include repairs, replacements, or refunds for defective materials or workmanship. Ensure that the warranty explicitly outlines the scope of coverage to avoid any misunderstandings later on.
  • Exclusions: Most warranties have exclusions—conditions or circumstances under which the warranty may become void. Common exclusions include damage caused by misuse, neglect, or natural disasters. Be aware of these exclusions to avoid inadvertently voiding the warranty.
  • Claim Process: Familiarise yourself with the procedure for filing a warranty claim. Determine whom to contact and what documentation may be required to initiate the process. A clear and straightforward claim process can save time and frustration in the event of a warranty issue.

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When you hire a tradie for your home projects, understanding warranties and guarantees is essential for protecting your investment and ensuring satisfaction with the work performed. Trying to find a tradesman is not just about skill—it's also about knowing your coverage.

Ready to take the next step? Check out our comprehensive guide for everything you need to know on how to find a tradesman.

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