Why isn't my payment working?

Information about failed payments

The most common reasons a payment fails are:

  • there's insufficient funds available
  • the card details are incorrect
  • there's a bank error

If you've checked your card details, you're sure you have funds, and the payment is still failing, please contact the issuer of your card. They can provide a detailed reason the payment failed.

If you need help re-processing a payment, please contact support@serviceseeking.com.au