Business Success

Definition of Terms: ServiceSeeking Edition

Written by Bettina Diaz | Sep 18, 2024 7:37:35 AM

Before diving into the nitty-gritty of how to succeed on our platform, ServiceSeeking.com.au, it’s essential to get familiar with some key terms you’ll encounter on the platform.

Whether you're a seasoned tradie or just starting, understanding these terms will give you a clearer picture of how the site works and where to focus your efforts. So, let’s break it down.

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Leads

On ServiceSeeking.com.au, leads are your potential jobs or customers. These are people who have shown interest in your services but haven’t yet committed to hiring you. Essentially, a lead is your opportunity to secure work by making a great impression and offering the right quote.

Leads are generated when a client posts a job request. Based on your profile, location, and the services you offer, our platform matches you with these potential customers. It's up to you to turn these leads into paying clients by providing a competitive quote, good communication, and follow-up.

Leads are the foundation of your business on ServiceSeeking.com.au. Without them, there are no jobs to bid on or customers to impress. It’s important to keep track of your leads, respond to them promptly, and always be ready to pitch your services in a way that stands out from the competition.

Jobs


(Image source: Deposit Photos)

A job on ServiceSeeking.com.au is the actual project or task that a client needs completed. It’s the reason they’ve come to the platform in the first place. Jobs can range from small, one-off tasks to large, ongoing projects. Think of it as the final destination that you’re aiming for after securing a lead.

Jobs are posted by clients and usually include the job’s details, requirements, location, and timeframe. You’ll be able to view these jobs and decide whether they’re the right fit for you before submitting your quote. Some jobs may be straightforward, like installing a light fixture, while others might require a bit more clarification from the client, like an extensive renovation project.

The key to landing jobs is to provide clear, detailed, and competitive quotes (more on that next!). As you complete more jobs, your reputation on the website builds, which helps you secure even more leads in the future.

Quote

A quote is your price estimate for the work a client needs to be done. It’s what you submit to the client after reviewing the job details. A good quote is competitive but also realistic about the time, materials, and expertise required to complete the job.

Your quote is more than just a number—it’s an introduction to your business. Clients will judge not only the price but also the professionalism, clarity, and confidence that comes with it. Take the time to personalise your quotes and make sure they reflect the quality of service you offer.

ServiceSeeking.com.au allows you to quote on jobs directly through the platform. Once your quote is submitted, clients can compare it with other tradies and decide who’s the best fit for their project. Keep in mind, your quote is often the first impression you make on a client, so it’s worth investing time to get it right.

ROI (Return on Investment)

(Image source: Deposit Photos)

When you invest money into a paid membership on our platform, you want to ensure you’re getting a solid Return on Investment (ROI). ROI refers to the profit you gain from the money you’ve spent on your membership. In other words, how much value are you getting from the platform compared to what you’re paying for it?

ServiceSeeking.com.au offers both free and paid memberships. While a free account gets you listed in the public directory, a paid membership opens the door to more serious leads, better visibility, and the opportunity to connect directly with clients. By investing in a paid membership, you’re positioning your business for more consistent work and higher-paying jobs.

It’s important to track your ROI to ensure your membership is worth the investment. For example, if you pay $299 for an annual membership and secure just one job worth $1,000, your ROI is already significant. Over time, as you build up more leads and complete more jobs, your ROI will continue to grow, making the membership cost an investment in your business's future success.

Putting It All Together

Understanding these core terms—leads, jobs, quotes, and ROI—will set you up for success on ServiceSeeking.com.au. Leads are your opportunities, jobs are the projects you want to win, quotes are your pitches, and ROI is the benefit you get from being on the platform.

Each of these elements plays a crucial role in building a successful business on ServiceSeeking.com.au. By mastering the art of turning leads into jobs with well-crafted quotes, and ensuring your ROI is worth the investment, you’ll be well on your way to growing your business and establishing a solid reputation.

The more familiar you are with these terms, the more efficiently you’ll navigate the platform. Keep them in mind as you move forward, and always be ready to refine your approach based on the results you see. Whether you’re just starting out or looking to grow your established business, knowing how to handle leads, submit the best quotes, and measure your ROI will make a world of difference.

Now that you have a good understanding of these terms, you’re ready to take the next steps towards success. Start landing those jobs, submitting top-notch quotes, and watch as your ServiceSeeking membership starts paying off!